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Evaluation of patient-centred communication in breast clinic; how are we doing and what we need to improve?
Effective patient-centred communication is vital in rapid access breast clinics. Health care professionals (HCP) need to demonstrate focused active listening, express empathy, and understand the patient's perspective ...
Concordance between the HCPs' and patient's perception of the efficiency of the clinical consultation in breast clinic, scope for improvement
The psychological stress of patients attending breast clinic can be managed by effective communication. Healthcare professionals (HCPs) in breast clinics need outstandingly professional patient-centred communication skills ...